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Archive for September, 2009

How can the timing of my lease audit affect the results?

Thursday, September 24th, 2009

Most leases require the tenant to bring errors to the landlord’s attention in order to receive rent adjustments. In fact, if the tenant does not do so, it is deemed to accept the bill as rendered and the landlord may keep any overcharges.  Therefore, the timing of a lease audit can determine if a landlord is required to correct errors that are found.

To comply with these clauses, the tenant must follow a detailed notification procedure specified in the lease. This procedure includes time restrictions—the tenant often must give its notice within 30-90 days after receipt of the bill—as well as restrictions regarding the content of the notice. There are a number of common variations, many of which are detailed in our Lease Tip, “Audit Deadlines Come in All Forms.”

Be sure to check your leases for these limits, and pay particular attention to what you must do to comply with them.

Do I have the right to audit my lease?

Monday, September 21st, 2009

The simple answer is, in most cases, yes.

Many leases grant tenants the right to review the books and records of the landlord to ensure that the charges billed are correct. These clauses often state that the tenant has, upon reasonable notice, the right to visit the landlord’s offices and review the applicable accounting records. In addition, every tenant has a general contract right to ensure that the bills received are correct.

For a more detailed discussion of this issue, please see our Lease Tip, Negotiating Lease Audit Rights

What can be wrong with my bills?

Monday, September 21st, 2009

Errors in lease charges can range from simple miscalculations to wholesale misinterpretations of lease language.  While most commercial leases share a common basic structure, leases are individually negotiated and almost always contain unique terms that will create errors if not meticulously followed.

Here is a sampling of things that often go wrong:

Operating Expenses / CAM Pass-Throughs

Pro rata share miscalculations ▪ Base year inadequacy ▪ Expense stop inadequacy ▪ Charging of excluded costs ▪ Improper charging of capital expenditures ▪ Incorrect calculation of savings for allowable cost-saving capital items ▪ Misallocation of costs among buildings ▪ Failure to bid service agreements ▪ Charging above-market fees for non-arms-length services ▪ Excessive management fees ▪ Failure to apply weighting to square footage ▪ Inclusion of costs directly reimbursed by tenants ▪ Inclusion of costs for unrelated buildings ▪ Inclusion of brokerage fees ▪ Inclusion of unpaid rents as bad debt expenses ▪ Misinterpretation of expense cap formulas  ▪ Improper allocations of expense pools ▪ Improper inclusion of marketing fund charges ▪ Excessive administrative fees ▪ Improper calculation of association dues ▪ Improper inclusion of unrelated costs

Base Rent Charges

Per square foot rent miscalculations ▪ CPI miscalculations ▪ Rent commencement errors

Porters’ Wage Escalations (NYC)

Incorrect base years ▪ Incorrect selection of employee class ▪ Improper calculation of time-based benefits ▪ Erroneous inclusion of non-financial benefits ▪ Changing assumptions of benefit entitlement ▪ Failure to select statistical employee ▪ Incorrect use of multiplier ▪ Inclusion of incorrect insurance coverages ▪ Failure to discount for “new hires” ▪ Failure to discount for vacation replacements

Space Measurement

Improper inclusion of vertical penetrations ▪ Use of incorrect BOMA or REBNY measurement standard for the building’s classification ▪ Improper inclusion of exterior building areas ▪ Measurement to incorrect interior surface ▪ Improper treatment of common areas ▪ Mismeasurement of rentable and common areas

Real Estate Taxes

Failure to apply tax refunds ▪ Failure to adjust tax base for incomplete assessments ▪ Failure to pursue tax certiorari consistently from year to year ▪ Improper inclusion of personal property taxes ▪ Improper inclusion of income taxes ▪ Failure to properly account for costs of tax professionals

Electric and Other Utility Charges

Misapplication of rates ▪ Use of incorrect rate schedules ▪ Addition of surcharges to utility costs ▪ Wiring of meters to unrelated spaces ▪ Misreading of meters ▪ Miscalculation of multipliers ▪ Incorrect assumptions as to usage ▪ Incorrect counting of equipment for surveys ▪ Failure to properly notify tenant of survey results ▪ Excessive charges for chilled water and condenser water ▪ Failure to recognize rate reductions

How will auditing my lease affect my relationship with my landlord?

Monday, September 21st, 2009

Although some landlords may prefer that their tenants not audit their leases, most landlords realize that tenants are required by corporate governance rules as well as by their internal audit departments to ensure that all lease charges are consistent with the contractual obligations (as established in the lease).

As lease audits have become more prevalent, most landlords today see them as a normal part of lease administration, especially given the fact that without conducting these reviews, there is no way for the tenant to verify its costs.

One of the best tests of how well an audit firm preserves its clients’ relationships with their landlords is the incidence of litigation over lease audit claims.  A high incidence of litigation indicates that the firm is unable to persuade landlords of the validity of its claims, and the failure to effectively articulate positions.

For a more detailed discussion on how to maintain fairness in a lease audit, see KBA’s Lease Tip, “Fairness: The Goal of Lease Audits.”

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What are the most important skills to look for in a lease audit firm?

Monday, September 21st, 2009

The most important skills to look for in a lease audit firm are:

  • Level of expertise in analyzing and interpreting lease clauses
  • Proven history of recovering money from landlords while preserving landlord-tenant relationships
  • Ability to integrate client needs and preferences in the pursuit of claims
  • Ability to discern weaknesses in lease structures and lease administration practices, so that appropriate and effective steps can be taken to correct them going forward.

The more the lease audit firm can offer in these four critical areas, the greater the benefit will be to your company.

For a more detailed discussion of this issue, please see KBA’s Lease Tip, “Criteria for Selecting a Lease Audit Firm”.

How can I avoid rent overcharges in the future?

Wednesday, September 9th, 2009

Controlling real estate occupancy costs requires continuous diligence.

Although lease auditing can recapture overpayments your company may have unwittingly made, it doesn’t prevent overcharges from recurring, and it usually only addresses the larger locations.  In order to prevent overcharges, a company must implement a regimen of constant monitoring of lease costs for all of its locations.  It must also adopt a process by which it continuously improves its lease language for new transactions.

Constant monitoring of lease costs requires that each occupancy-related expense be verified and authorized by a qualified employee.  In order to do this effectively, the employee must have ready access to the underlying legal documents, must check each and every expense against the documents and must have the ability to effectively question charges that appear incorrect.  Although ready access to lease documents can be achieved through an effective lease administration system, in many companies these charges are authorized in the field by people who do not have access to such a system and therefore have no means to verify whether the amounts charged are truly due.  Furthermore, if after checking a charge against the documents a question is raised, the person approving the bill must have know how to challenge it within the guidelines of the lease.  If the person cannot effectively do this, then checking the charges against the documents becomes nothing more than an academic exercise.

In addition to checking bills against the legal documents, a good way to reduce costs in the long term is to constantly improve lease language.  In many cases, a tenant may be charged for something that is clearly inequitable, but nothing can be done about it because the lease is inartfully drafted and the landlord is not legally required to withdraw its charge.  Tenants should adopt a procedure to incorporate and re-write into its standard lease documents the lessons learned from its lease audit experiences (and from those of other companies).

What is KBA's lease audit process?

Wednesday, September 9th, 2009

KBA’s lease audit process focuses on all of the rent and rent-related charges incurred by a tenant, and our analysis is geared to produce the greatest net recoveries for our clients while maintaining good business relations with their landlords.

Collection of Documents
KBA collects copies of all internal client documents needed for a preliminary analysis.  This includes the lease, any subleases, all amendments, exhibits, estoppels and any pertinent correspondence between landlord and tenant.  The relevant documentation also includes copies of all bills for escalations, including operating expenses, real estate taxes, utilities, porters’ wage and other similar charges.

Audit Review
The KBA audit process begins with a thorough review of all lease documents.  We analyze all documents from the commencement of occupancy in order to gain an understanding of what the tenant agreed to and how the landlord-tenant relationship evolved. We then examine the bills received from the landlord and compare them to the obligations in the lease documents.

We perform tests for consistency with the lease language and conduct trend analyses of expense items incurred since lease commencement.  For example, we analyze space size and utility consumption and compare the expense levels to the norms within each particular market.  To make these comparisons, we refer to BOMA, other industry resources and our extensive database of lease information, developed from our many years of lease audit experience.

Resolution of Claims
In the event that KBA identifies charges that appear to be inconsistent with the lease documents, KBA will present its findings to the client. We consult with the client and determine how best to present our findings to the landlord. We then develop a resolution strategy in conjunction with the client. In executing our resolution strategy, we prepare all necessary correspondence and each letter is reviewed with our client prior to issuance (we will not contact a landlord without our client’s consent).  Once a claim is resolved, we ensure compliance by the landlord upon resolution and when the recovery of savings is scheduled to occur after the date of resolution.

Why Do I Need a Lease Audit Firm to Check My Bills?

Wednesday, September 9th, 2009

Correcting landlord billing errors requires specialized skills. To find errors, you must have accounting expertise as well as in-depth legal knowledge of lease clauses, of how your building operates and of how your landlord computes bills for its tenants.  Unless you have a block of concentrated time and extensive resources, you will not be able to identify errors other than the most obvious ones.

In addition, to convince your landlord that the errors must be corrected, and do so without adversely affecting your relationship, you also need very effective communication and negotiation skills. Unless you know how to communicate with your landlord’s accountants at their level, you will not be able to retrieve your overpayments.

Using a third-party lease audit firm significantly increases the amount of savings achieved and simultaneously reduces the potential for tension in this area.

For a more detailed discussion on what to look for in a lease audit firm, please see KBA’s Lease Tip, Criteria for Selecting a Lease Audit Firm.

A True "Win-Win" Relationship.

Monday, September 7th, 2009

KBA stays perfectly aligned with you by acting as your partner in reducing occupancy costs.  Best of all, you do not need to budget for our services because we simply share in the benefit we achieve for you.

If your lease requires a CPA firm audit or non- contingency fees, we can do that too.

Level the Playing Field.

Saturday, September 5th, 2009

Your landlords receive professional advice when billing you for operating expenses and taxes.  Shouldn’t you have professional advice when paying them?

KBA supports you with the expertise and experience you need to keep your charges fair and equitable.

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Small errors in calculation of your base year can add up to significant costs every year of the lease.

-- Maersk

Lease Tips™ Archive (Past Lease Tips)

Reduce Occupancy Costs.   Permanently.

Lease Tips Links (Media Center)

Don't Ignore the Details.

Level the Playing Field.

A True "Win-Win" Relationship.

Why Do I Need a Lease Audit Firm to Check My Bills?

What is KBA's lease audit process?

How can I avoid rent overcharges in the future?

What are the most important skills to look for in a lease audit firm?

How will auditing my lease affect my relationship with my landlord?

What can be wrong with my bills?

Do I have the right to audit my lease?

How can the timing of my lease audit affect the results?

Changing Fixed Expense Stop Mid-Term Saves Tenant $250,000

Increase of Base Year Water and Sewer Charges Saves Tenant $71,000 per Year

Reducing Landlord's Management Fees Saves Tenant $9 Million over Life of Lease

Correction of Base Year Saves Company $2.5 Million over Life of Lease

Reversing Expansion of Building Size Saves Tenant $190,000

Reduction of Freight Elevator Charges Saves Tenant $320,000

Correcting Measurement of Office Space Saves Tenant $187,000

Publishing Company Saves $57,000 per Year by Negotiating Lower Telecom Rates

Correction of Drafting Error Saves Tenant $1.5 Million

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Correction of Porters' Wage Escalation Saves Bank $1.4 Million

– JP Morgan Chase

Federal Reserve Bank of New York

– AXA Financial Services

Marc E. Betesh, Esq., MCR.h – President and CEO

Louis J. Ferro, CPA – Senior Vice President, Audit Services

– United Technologies

– Interpublic

Kevin Hurley, Esq. – Associate General Counsel

Jason Aster, Esq. – Vice President

Anna Maria Ronquillo – Vice President, Client Solutions

Negotiation Skills: The Most Important Ingredient in Lease Auditing

Carefully Constructed Rent Escalation Clauses Help Avoid Landlord-Tenant Disputes

Measurement of Square Footage

Negotiating Lease Audit Rights

Capital Expenditures – Includable or Not?

Demystifying the Difference between Net and Gross Leases

Sarbanes-Oxley and Control of Corporate Real Estate Leases

Audit Deadlines Come in All Forms

Cost-Reducing Capital Expenditures

Lease Auditing: What Is It and How Does It Work?

Criteria for Selecting a Lease Audit Firm

Protecting Yourself in Base Year Leases

Prepare Your Budgets Properly

Reminder: The Clock Is Ticking…

Don’t Pay Twice for a Better Building

Don’t Get Shocked by Your Electric Charges

What Happened to that Great Lease You Negotiated?

Due Diligence: The Foundation of Lease Auditing

It’s That Time of Year Again

Stop Giving Away Your Audit Rights

Expense Escalation Caps

Commercial Lease Occupancy Cost Measurement

Lease Administration vs. Lease Auditing

Which Leases Are Good Candidates for Audit? — How to Identify the Key Indicators

Succumbing to Landlord Pressure to Limit Lease Audit Rights

Checklist for Negotiating a Fair Lease Audit Provision

Protect Audit Rights

Read KBA's LeaseTip on why audit rights restrict rather than expand your right to audit.

Take Control

Getting started is very easy. Send us your leases and bills and we'll do the rest.

Why KBA

A practical business approach, supported by our best-in-class legal expertise, yields better results.

Why audit your leases

Lease audits help control some of your largest and most critical expenses.

Partner with us (Contact KBA page)

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Management Fees (Case Study)

KBA reduced management fees and saved publishing company $9 million over the life of its lease.

Freight Elevator (Case Study)

Case Study on how KBA reduced freight elevator charges and saved a trading firm $320,000.

Drafting Error (Case Study)

Case Study on how KBA corrected a drafting error and saved a telecom company $1.5 million.

Protect Audit Rights (LeaseTip #1714)

KBA LeaseTip that explains how audit rights restrict rather than expand a tenant's right to audit.

Fair Audit Clause (leasetip #161)

Read KBA's LeaseTip: Checklist for negotiating a fair lease audit provision.

Net vs. Gross Leases (LeaseTip #1719)

Read KBA's LeaseTip on the differences between Net and Gross leases.

Preserve Audit Rights (LeaseTip #1785)

Most leases limit your time to commence an audit. This KBA Lease Tip™ outlines key steps needed to meet deadlines.

Escalation Caps (LeaseTip #230)

Read KBA's LeaseTip on the key differences between cumulative and compounded caps.

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Great results. Very professional with clear and excellent follow-up.

--Federal Reserve Bank NY

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We were very impressed. Very professional with clear and excellent follow-up.

--Federal Reserve Bank NY

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Great job! Very professional and responsive!

--United Technologies

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KBA is by far one of the most effective lease audit firms we have ever used.

-- JP Morgan Chase

Celebrating 25 Years

KBA invented lease auditing in 1985 and continues to lead the industry.

No Contingency Fees?

Does your lease prohibit contingency fees? KBA has programs to enable you to audit your leases with minimal risk.

CPA Only Restriction?

Learn and comment on the proposed lease accounting changes.

– Saatchi & Saatchi

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KBA provided us with a variety of solution options and were patient as we selected the one that worked best for us.

-- Saatchi & Saatchi

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KBA has been fantastic. They've helped us with everything from lease questions to audits and negotiations.

-- Oracle

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Small errors in calculation of your base year can add up to significant costs every year of the lease.

- Maersk

Douglas A. Zastrow – Chief Financial Officer

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KBA is by far one of the most effective lease audit firms we have ever used.

– JP Morgan Chase

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Methods of Building Measurement

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6 Reasons to Check Your Lease’s Operating Expense Bill

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Reviewing Your Lease’s Operating Expense Bill

6 reasons why tenants should increase their vigilance with respect to operating expenses and other pass-through charges.

– BNY Mellon

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Never before have I had such a pleasant experience with lease audits. You make it so easy!

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KBA provided excellent communication and their follow-through was like clockwork!

-- CIT

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Your Landlord is Getting Over on You.

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